Refund Policy
Last updated 27 October 2026
Our plans give instant access to digital content, including the dashboard, private Telegram channel and TradingView indicator. Because of that, payments are final, with the exceptions below.
1. No refunds for change of mind
All subscription payments are non-refundable once access has been provided, including partial months, unused time and months where you did not use the service. Please use the free Telegram channel and the information on our website to decide whether a plan suits you before paying.
2. When we will refund
- Duplicate or wrong charges: if you were charged twice, charged the wrong amount, or charged after you cancelled, we refund the extra amount in full.
- No access because of us: if a fault on our side stops you accessing your paid plan for more than 72 hours in a row and we cannot fix it, we will extend your plan by the lost time or refund that portion, at your choice.
- Where the law requires it: nothing in this policy affects rights you have under the Consumer Protection Act 1999 or other Malaysian law.
Email officialwolffx@gmail.com within 14 days of the charge with your account email and payment reference. Approved refunds go back to the original payment method, usually within 7 to 14 working days depending on your bank or provider.
3. Cancelling
You can cancel at any time from your Account page. Cancelling stops the next renewal. You keep access until the end of the period already paid for, then it ends automatically. FPX, e-wallet and stablecoin payments do not renew on their own, so nothing further is charged.
4. Chargebacks
Please contact us first; most billing issues are fixed quickly. If a payment is disputed with your bank without contacting us, access to the plan is paused while the dispute is open.
5. Contact
Resilient Elementrix Resources, A-5-03, Street Mall, One South, Jalan OS, Taman Serdang Perdana 6, 43300 Seri Kembangan, Selangor, Malaysia. Phone: +60 12-342 0822. Email: officialwolffx@gmail.com.